In our ongoing commitment to providing outstanding service, we will be rolling out new routing for our RADIUS service from Tuesday, August 18th.

This is just an informative message, no action is required in your organization.

This feature will roll out in three phases, with each phase starting one day after the previous one. Organizations will be switched to new routing at 2AM CDT on given day. Customers can identify their enablement date using the schedule below and the corresponding...

Portnox Urgent Action Required

Reminder: Action required for customers using IP-based allowlists with Portnox services

Tuesday - March 31rst 2026

Details:

As a reminder, Portnox has added new backend service IP ranges to support performance and reliability improvements.

This applies to you if:
Your organization uses Portnox on-prem components, cloud SiEM integrations, AgentP, ADBroker, Local RADIUS/TACACS+, UniFi Guest Captive Portal, or the Auto-Update Container, and/ or restrict...