All Systems Operational

About This Site

Welcome to the Portnox CLEAR Status Update Page.
Get full reporting and live updates for all CLEAR incidents and planned maintenance updates, past, present and future.
Our customers are encouraged to check the status here as well as to subscribe for updates to be emailed in real time.

America ? Operational
Portal Operational
Authentication Services (Captive Portal) Operational
AgentP Enrollment Services Operational
Device Data Collectors Operational
Multi Factor Authentication Services Operational
Directory Synchronization Services Operational
Alerting Services Operational
API Operational
Azure infrastructure Operational
Authentication Services (RADIUS) Operational
Europe ? Operational
Portal Operational
Authentication Services (RADIUS) Operational
Authentication Services (Captive Portal) Operational
AgentP Enrollment Services Operational
Device Data Collectors Operational
Multi Factor Authentication Services Operational
Directory Synchronization Services Operational
Alerting Services Operational
API Operational
Azure infrastructure Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Routine Maintenance Feb 16, 2025 23:55 - Feb 17, 2025 01:55 EST
On Sunday, February 16th at 11 PM US central time, we will be performing routine maintenance on the Portnox Cloud backend. A momentary interruption of service lasting no more than a few minutes is possible, however, unlikely.
Posted on Jan 29, 2025 - 14:12 EST
Portnox Cloud Availability
Fetching
Past Incidents
Feb 14, 2025

No incidents reported today.

Feb 13, 2025
Completed - The scheduled maintenance has been completed.
Feb 13, 02:45 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 23:45 EST
Update - We will be undergoing scheduled maintenance during this time.
Feb 5, 21:25 EST
Scheduled - In our ongoing commitment to providing outstanding service to all our customers, we plan to perform a routine Portnox Cloud upgrade on Wednesday, February 12th, at 11PM CST and complete around 2AM CST on Thursday, February 13th.

New features & improvements
- Support for Fortinet was added to the Portnox Captive Guest Portal for both Bridge Mode and Tunnel Mode.
- A new Jamf compliance risk policy option was added, allowing customers to define their device compliance policy in Jamf and enforce that compliance in Portnox Cloud.

Bug Fixes
- AgentP could fail to enroll due to an OKTA error
- Addressed an issue that could cause the SiEM integration to become disabled unexpectedly without cause

During the upgrade process no interruption in service is expected. If for any reason you experience any issues following the upgrade, please contact our support team for assistance.

Feb 12, 23:55 EST
Feb 12, 2025
Feb 11, 2025

No incidents reported.

Feb 10, 2025

No incidents reported.

Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025

No incidents reported.

Feb 6, 2025

No incidents reported.

Feb 5, 2025

No incidents reported.

Feb 4, 2025

No incidents reported.

Feb 3, 2025

No incidents reported.

Feb 2, 2025

No incidents reported.

Feb 1, 2025

No incidents reported.

Jan 31, 2025

No incidents reported.