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Welcome to the Portnox CLEAR Status Update Page.
Get full reporting and live updates for all CLEAR incidents and planned maintenance updates, past, present and future.
Our customers are encouraged to check the status here as well as to subscribe for updates to be emailed in real time.
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Operational
Portal
Operational
Authentication Services (RADIUS)
Operational
Authentication Services (Captive Portal)
Operational
AgentP Enrollment Services
Operational
Device Data Collectors
Operational
Multi Factor Authentication Services
Operational
Directory Synchronization Services
Operational
Alerting Services
Operational
API
Operational
Azure infrastructure
Operational
Operational
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Clear Update 2023.12
Dec 17, 2023 23:55 - Dec 18, 2023 02:55 EST
In our ongoing commitment to provide outstanding service to all our customers, we are planning to perform a routine Portnox Cloud upgrade on Sunday December 17th at 11 PM CDT and completing around 3:00 AM CDT Monday December 18th
New features & improvements planned in this release
* It is now possible to define custom RADIUS attributes dynamically for different user groups and devices
* A Docker container for local RADIUS is now available as an alternative to our virtual appliance for deployment in IaaS clouds such as Azure, AWS, and GCP
Security Enhancements
* Read-only Admins may now view TACACS+ policies
* Audited events in the Activity Log can now be sent to your configured SiEM solution
Usability & Supportability Improvements
* When a custom NAS-Display name is defined it is now used in place of the default NAS name in SiEM events
* Our latest documentation is now accessible and searchable from within the product 'Help' page
* A link to the AgentP download page has been added to 'Help' page navigation
* Removed 'MDM Settings' from Groups as this feature no longer works with newer versions of iOS
* Addressed issue where sometimes only a single alert would be shown on the Alerts view until the page was refreshed
* The Subscription Plan page has been updated to remove references to previously offered subscription plans
During the upgrade process no interruption in service is expected. If for any reason you experience any issues following the upgrade, please contact our support team for assistance.
Posted on Dec 05, 2023 - 11:41 EST
New features & improvements planned in this release
* It is now possible to define custom RADIUS attributes dynamically for different user groups and devices
* A Docker container for local RADIUS is now available as an alternative to our virtual appliance for deployment in IaaS clouds such as Azure, AWS, and GCP
Security Enhancements
* Read-only Admins may now view TACACS+ policies
* Audited events in the Activity Log can now be sent to your configured SiEM solution
Usability & Supportability Improvements
* When a custom NAS-Display name is defined it is now used in place of the default NAS name in SiEM events
* Our latest documentation is now accessible and searchable from within the product 'Help' page
* A link to the AgentP download page has been added to 'Help' page navigation
* Removed 'MDM Settings' from Groups as this feature no longer works with newer versions of iOS
* Addressed issue where sometimes only a single alert would be shown on the Alerts view until the page was refreshed
* The Subscription Plan page has been updated to remove references to previously offered subscription plans
During the upgrade process no interruption in service is expected. If for any reason you experience any issues following the upgrade, please contact our support team for assistance.
Posted on Dec 05, 2023 - 11:41 EST