All Systems Operational
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Welcome to the Portnox CLEAR Status Update Page.
Get full reporting and live updates for all CLEAR incidents and planned maintenance updates, past, present and future.
Our customers are encouraged to check the status here as well as to subscribe for updates to be emailed in real time.
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Operational
Portal
Operational
Authentication Services (Captive Portal)
Operational
AgentP Enrollment Services
Operational
Device Data Collectors
Operational
Multi Factor Authentication Services
Operational
Directory Synchronization Services
Operational
Alerting Services
Operational
API
Operational
Azure infrastructure
Operational
Authentication Services (RADIUS)
Operational
Europe
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Operational
Portal
Operational
Authentication Services (RADIUS)
Operational
Authentication Services (Captive Portal)
Operational
AgentP Enrollment Services
Operational
Device Data Collectors
Operational
Multi Factor Authentication Services
Operational
Directory Synchronization Services
Operational
Alerting Services
Operational
API
Operational
Azure infrastructure
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
ADBroker and AgentP (Windows) upgrade
Sep 12, 2024 00:01-01:01 EDT
In our continued commitment to provide outstanding service to all our customers, we will be rolling upgrades to the ADBroker to newest version Thursday, September 12th.
The rollout will occur in three phases, with each phase occurring one week following the prior. All customers will be upgraded by September 26th latest.
- Phase 1 - September 12th - organizations with up to 100 Devices
- Phase 2 - September 19th - organizations with up to 1000 Devices
- Phase 3 - September 26th - all remaining organizations
New version of ADBroker (1.1.317) will contain following improvements and feature.
- Adds new "Test" button for testing credentials and connectivity into Active Directory
- Fixes bug with user and/or group name, which contains special characters
- Extends ADBroker related Alerts to identify ADBroker which changed its state
- Allows users to authenticate via ADBroker using email address rather than UPN
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Starting same date - September 12th, we will also begin rolling out upgrades for the Windows version of AgentP.
The rollout will occur in four phases, with each phase occurring one week following the previous. All AgentP clients will be upgraded by October 3rd at the latest.
- Phase 1 - September 12th - organizations with up to 10 Agents
- Phase 2 - September 19th - organizations with up to 100 Agents
- Phase 3 - September 26th - organizations with up to 1000 Agents
- Phase 4 - October 3rd - all remaining organizations
Windows AgentP
- new version 1.1.286
- Fixes the issue with domain membership
With the ADBroker or AgentP upgrade, NO INTERRUPTION IN SERVICE IS EXPECTED. If for any reason you experience any issues following the update, please contact our support team for assistance. https://support.portnox.com
Posted on Sep 05, 2024 - 07:39 EDT
The rollout will occur in three phases, with each phase occurring one week following the prior. All customers will be upgraded by September 26th latest.
- Phase 1 - September 12th - organizations with up to 100 Devices
- Phase 2 - September 19th - organizations with up to 1000 Devices
- Phase 3 - September 26th - all remaining organizations
New version of ADBroker (1.1.317) will contain following improvements and feature.
- Adds new "Test" button for testing credentials and connectivity into Active Directory
- Fixes bug with user and/or group name, which contains special characters
- Extends ADBroker related Alerts to identify ADBroker which changed its state
- Allows users to authenticate via ADBroker using email address rather than UPN
-----------------------------------------------------------------------------------------------------
Starting same date - September 12th, we will also begin rolling out upgrades for the Windows version of AgentP.
The rollout will occur in four phases, with each phase occurring one week following the previous. All AgentP clients will be upgraded by October 3rd at the latest.
- Phase 1 - September 12th - organizations with up to 10 Agents
- Phase 2 - September 19th - organizations with up to 100 Agents
- Phase 3 - September 26th - organizations with up to 1000 Agents
- Phase 4 - October 3rd - all remaining organizations
Windows AgentP
- new version 1.1.286
- Fixes the issue with domain membership
With the ADBroker or AgentP upgrade, NO INTERRUPTION IN SERVICE IS EXPECTED. If for any reason you experience any issues following the update, please contact our support team for assistance. https://support.portnox.com
Posted on Sep 05, 2024 - 07:39 EDT