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Welcome to the Portnox CLEAR Status Update Page.
Get full reporting and live updates for all CLEAR incidents and planned maintenance updates, past, present and future.
Our customers are encouraged to check the status here as well as to subscribe for updates to be emailed in real time.
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Portal
Operational
Authentication Services (Captive Portal)
Operational
AgentP Enrollment Services
Operational
Device Data Collectors
Operational
Multi Factor Authentication Services
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Directory Synchronization Services
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Alerting Services
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API
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Azure infrastructure
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Authentication Services (RADIUS)
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Europe
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Operational
Portal
Operational
Authentication Services (RADIUS)
Operational
Authentication Services (Captive Portal)
Operational
AgentP Enrollment Services
Operational
Device Data Collectors
Operational
Multi Factor Authentication Services
Operational
Directory Synchronization Services
Operational
Alerting Services
Operational
API
Operational
Azure infrastructure
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Portnox Cloud Update 2024.07
Aug 12, 2024 00:00-03:00 EDT
Update -
We will be undergoing scheduled maintenance during this time.
Jul 26, 2024 - 15:19 EDT
Jul 26, 2024 - 15:19 EDT
Update -
We will be undergoing scheduled maintenance during this time.
Jul 22, 2024 - 11:00 EDT
Jul 22, 2024 - 11:00 EDT
Update -
We will be undergoing scheduled maintenance during this time.
Jul 17, 2024 - 12:14 EDT
Jul 17, 2024 - 12:14 EDT
Scheduled -
In our ongoing commitment to providing outstanding service to all our customers, we are planning to perform a routine Portnox Cloud upgrade on Sunday, August 11th, at 11PM CDT and complete it around 2AM on Monday, August 12th CDT.
New features & improvements
- Portnox Conditional Access—Certificate Management for Signing Certificates and Signature Verification Certificates. Signature Verification Certificates increase security by verifying application requests. The new certificate management allows for zero downtime switches to a newer certificate when the previous one expires.
- Portnox Cloud CRL Support - An additional method of automatically verifying a certificate has not been revoked (other than OSCP)
- New redesigned Risk Policies pages - The risk Policies page has been redesigned and migrated to our newest UI framework for improved performance, UI consistency, and increased security.
Usability & Supportability Improvements
- Added the device's motherboard serial number into Device Details of AgentP managed devices
- A new alert will be generated when a tenant reaches its device subscription limit
- Increased the limit of DACL Rules in Access Control Policies from 25 to 65
Bug Fixes
- Addressed an issue where the ‘Last time reported’ filter did not work correctly
- Addressed an issue where not all OUs were initially visible in AD mapping UI
- Addressed an issue where devices were not moved to the quarantine VLAN when 3rd party certificates were used for authentication
During the upgrade process no interruption in service is expected. If for any reason you experience any issues following the upgrade, please contact our support team for assistance.
Jul 12, 2024 - 06:01 EDT
New features & improvements
- Portnox Conditional Access—Certificate Management for Signing Certificates and Signature Verification Certificates. Signature Verification Certificates increase security by verifying application requests. The new certificate management allows for zero downtime switches to a newer certificate when the previous one expires.
- Portnox Cloud CRL Support - An additional method of automatically verifying a certificate has not been revoked (other than OSCP)
- New redesigned Risk Policies pages - The risk Policies page has been redesigned and migrated to our newest UI framework for improved performance, UI consistency, and increased security.
Usability & Supportability Improvements
- Added the device's motherboard serial number into Device Details of AgentP managed devices
- A new alert will be generated when a tenant reaches its device subscription limit
- Increased the limit of DACL Rules in Access Control Policies from 25 to 65
Bug Fixes
- Addressed an issue where the ‘Last time reported’ filter did not work correctly
- Addressed an issue where not all OUs were initially visible in AD mapping UI
- Addressed an issue where devices were not moved to the quarantine VLAN when 3rd party certificates were used for authentication
During the upgrade process no interruption in service is expected. If for any reason you experience any issues following the upgrade, please contact our support team for assistance.
Jul 12, 2024 - 06:01 EDT