Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 30, 2025 - 00:00 EDT
Scheduled
In our continued commitment to providing outstanding service to all our customers, we will begin rolling upgrades to the local RADIUS proxy VMs starting the week of April 28th. While the upgrade is performed, customers utilizing our cloud RADIUS services as their primary or secondary backup for a locally deployed RADIUS proxy should see no interruption in service. Similarly, customers who are not using the Local RADIUS proxy will be unaffected by the change.
This upgrade to the local RADIUS proxy enables local RADIUS identification feature in Alerts and Session details in Portnox Cloud portal and contains security and performance updates.
The rollout will occur in three phases, with each phase occurraing one week following the previous. All organizations utilizing Local Radius virtual appliance will be upgraded by May 14th at the latest. - Phase 1 – April 30th – organizations with up to 100 devices - Phase 2 – May 7th – organizations with up to 1000 devices - Phase 3 – May 14th – all remaining organizations
On May 14th we will also publish the latest release of our Local Radius Docker image (https://hub.docker.com/r/portnox/portnox-radius). We strongly recommend upgrading your docker image by using command ‘docker pull portnox/portnox-radius:latest’, as we are not able to perform the update of docker image automatically.
Posted Apr 24, 2025 - 03:36 EDT
This scheduled maintenance affected: Europe (Authentication Services (RADIUS)) and America (Authentication Services (RADIUS)).