Clear Update 2023.12

Scheduled Maintenance Report for Portnox CLEAR

Completed

The scheduled maintenance has been completed.
Posted Dec 18, 2023 - 02:56 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 17, 2023 - 23:57 EST

Scheduled

In our ongoing commitment to provide outstanding service to all our customers, we are planning to perform a routine Portnox Cloud upgrade on Sunday December 17th at 11 PM CDT and completing around 3:00 AM CDT Monday December 18th

New features & improvements planned in this release
* It is now possible to define custom RADIUS attributes dynamically for different user groups and devices
* A Docker container for local RADIUS is now available as an alternative to our virtual appliance for deployment in IaaS clouds such as Azure, AWS, and GCP

Security Enhancements
* Read-only Admins may now view TACACS+ policies
* Audited events in the Activity Log can now be sent to your configured SiEM solution

Usability & Supportability Improvements
* When a custom NAS-Display name is defined it is now used in place of the default NAS name in SiEM events
* Our latest documentation is now accessible and searchable from within the product 'Help' page
* A link to the AgentP download page has been added to 'Help' page navigation
* Removed 'MDM Settings' from Groups as this feature no longer works with newer versions of iOS
* Addressed issue where sometimes only a single alert would be shown on the Alerts view until the page was refreshed
* The Subscription Plan page has been updated to remove references to previously offered subscription plans

During the upgrade process no interruption in service is expected. If for any reason you experience any issues following the upgrade, please contact our support team for assistance.
Posted Dec 05, 2023 - 11:41 EST
This scheduled maintenance affected: America (Portal, Authentication Services (Captive Portal), AgentP Enrollment Services, Device Data Collectors, Multi Factor Authentication Services, Directory Synchronization Services, Alerting Services, API, Azure infrastructure, Authentication Services (RADIUS)) and Europe (Portal, Authentication Services (RADIUS), Authentication Services (Captive Portal), AgentP Enrollment Services, Device Data Collectors, Multi Factor Authentication Services, Directory Synchronization Services, Alerting Services, API, Azure infrastructure).