Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 27, 2025 - 00:01 EDT
Scheduled
In our ongoing commitment to providing outstanding service to all our customers, we plan to perform a routine Portnox Cloud upgrade on Tuesday, August 26th, at 11PM CDT and complete on Wednesday, August 27th, around 2AM CDT.
New features - New SentinelOne Integration – Portnox Cloud can be integrated with the SentinelOne platform and administrators can define risk policies for devices that do not have SentinelOne installed and enrolled, has not reported into SentinelOne for an extended period of time (dormant) or there is an active threat detected on the device. - It is now possible to perform bulk imports of MAC addresses using CSV files through the MAC enrollment portal - Optional risk policy grace periods can now be defined for antivirus, software installed, and running services risk attributes - RadSec for Cloud RADIUS services now support Mutual Transport Layer Security (mTLS) - MAC Address randomization is now disabled for wireless network profiles obtained through the self-onboarding portal - Device created date is now displayed on the device details panel - Added SIEM support for Google Security Operations (SecOps) - MAC address has been added to "New Intune device was enrolled" alerts - Interface/SSID name added to emailed MAC Address Bypass alerts - Organization names has been increased from 25 characters to 40 - It's now possible to add, remove, and reorder columns displayed in the devices grid - Deep links to accounts from external authentication repositories added to account panel - Phone number field added to Guest management grid for SMS authentication - Risk policy attributes are now in alphabetical order - ZTNA users should now see fewer prompts for certificate selection - The ZNTA Resources grid can now be refreshed without reloading the entire page - Improved the status of ZTNA Gateways to help alleviate potential confusion - Syslog Test Button has been added for SiEM integrations configured to use ADBroker - It is now possible to blacklist IP addresses from accessing cloud RADIUS services
An interruption of service lasting no more than a few minutes is possible but unlikely. If, for any reason, you experience any issues following the upgrade, please contact our support team for assistance.
Posted Aug 14, 2025 - 17:40 EDT
This scheduled maintenance affected: America (Portal, Authentication Services (Captive Portal), AgentP Enrollment Services, Device Data Collectors, Multi Factor Authentication Services, Directory Synchronization Services, Alerting Services, API, Azure infrastructure, Authentication Services (RADIUS)) and Europe (Portal, Authentication Services (RADIUS), Authentication Services (Captive Portal), AgentP Enrollment Services, Device Data Collectors, Multi Factor Authentication Services, Directory Synchronization Services, Alerting Services, API, Azure infrastructure).