Portnox Cloud Status

CLOUD RADIUS Service Disruption

Major incident Authentication Services (RADIUS) Europe Authentication Services (RADIUS)
2022-07-17 17:02 CDT · 2 hours, 43 minutes

Updates

Resolved

Service is now fully restored and alerts should no longer be delayed

July 17, 2022 · 15:45 CDT
Monitoring

Service has been restored and is being closely monitored. Alert delays are expected.

July 17, 2022 · 14:36 CDT
Investigating

Sunday, July 17th 2022 at approximately 9:27PM UTC we encountered a disruption to our CLEAR cloud RADIUS services. Response teams are actively remediating the issue and hope to have service restored by 11:30PM UTC. Customers utilizing Local RADIUS servers are unaffected.

Customers impacted by this service disruption are encouraged to deploy a local RADIUS server to service RADIUS requests as a temporary workaround until service can be restored.

July 17, 2022 · 13:02 CDT

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