US CLEAR Portal Service Degraded
Major incident
America
Authentication Services (Captive Portal)
Azure infrastructure
Portal
2022-10-26 17:01 CDT
· 1 day, 15 minutes
Updates
Monitoring
October 27, 2022 · 08:18 CDT
A fix has been implemented and we are closely monitoring the situation.
Investigating
October 26, 2022 · 13:01 CDT
We are experiencing intermittent issues with the CLEAR web portal returning the occasional 503 error. If this problem persists, we recommend either clearing your cookies, trying another web browser, or using incognito mode and trying again.
Our engineering team is working closely with Microsoft to mitigate the issue. However, at this time we have no reason to believe that RADIUS services are affected.
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