US CLEAR Portal Service Degraded

Major incident America Authentication Services (Captive Portal) Azure infrastructure Portal
2022-10-26 17:01 CDT · 1 day, 15 minutes

Updates

Resolved

This incident has been resolved

October 27, 2022 · 13:17 CDT
Monitoring

A fix has been implemented and we are closely monitoring the situation.

October 27, 2022 · 08:18 CDT
Investigating

We are experiencing intermittent issues with the CLEAR web portal returning the occasional 503 error. If this problem persists, we recommend either clearing your cookies, trying another web browser, or using incognito mode and trying again.

Our engineering team is working closely with Microsoft to mitigate the issue. However, at this time we have no reason to believe that RADIUS services are affected.

https://www.screencast.com/t/apum08f1v

October 26, 2022 · 13:01 CDT

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