CLEAR update 2023.7 from 2023-07-09 23:00 CDT to 2023-07-10 03:00 CDT

Scheduled maintenance America AgentP Enrollment Services Alerting Services API Authentication Services (Captive Portal) Authentication Services (RADIUS) Multi Factor Authentication Services Azure infrastructure Directory Synchronization Services Portal AgentP Enrollment Services Alerting Services API Multi Factor Authentication Services Authentication Services (RADIUS) Authentication Services (Captive Portal) Azure infrastructure Directory Synchronization Services Portal
2023-07-09 23:00 CDT · 4 hours

Updates

Resolved

The scheduled maintenance has been completed.

July 9, 2023 · 23:00 CDT
Started

Scheduled maintenance is currently in progress. We will provide updates as necessary.

July 9, 2023 · 19:01 CDT
Scheduled

Maintenance will begin as scheduled in 60 minutes.

July 9, 2023 · 17:59 CDT
Scheduled

In our continued commitment to provide outstanding service to all our customers, we are planning to perform a routine Portnox Cloud upgrade on Sunday July 9th at 11 PM CDT and completing around 3:00 AM CDT Monday July 10th

New Features & Improvements planned in this release

Groups Improvements
• The Groups page has been completely redesigned to allow now allow the ability to re-

     order group priority order through an intuitive drag-and-drop interface. Note that the 
     ability for customers to reorder groups will be rolled out in phases over the next 
     month. Customers who wish to have access to this feature immediately may make 
     such a request through a support ticket. 

• The Group Edit page has also been completely redesigned to improve readability,

     scannability, and overall useability by making the layout of the page simpler and more 
     intuitive. 

Portnox Cloud Admin Account Management
• Portnox Cloud Admins now have a dedicated are under [Settings > Account Settings]

    where the admin can change their password, update their name, 
    subscribe/unsubscribe to Email Alerts, and configure MFA. Previously, these could 
    only be completed on behalf of the admin by another Portnox Cloud admin. 

MFA Authenticator Support
• Portnox Cloud admins can now utilize Authenticator applications such as Google

    Authenticator, Microsoft Authenticator, LastPass Authenticator, etc. as a more secure 
    alternative to SMS for second factor authentication to the Portnox Cloud portal 

WPA3 Enterprise 192bit mode support
• WPA Enterprise 192bit mode can now be used for enhanced security on all operating

     systems and devices where it is supported.
          o Windows 10, version 2004 (build 19041) and Windows Server 2022 or later
          o Android 10 or later
          o Apple IOS 14.6 or later
          o MacOS on Apple silicon only
          o Linux machines running NetworkManager 1.30 or later

AgentP Configures 802.1x on Wired Interfaces
• AgentP can now automatically configure wired ethernet adapters for 802.1x as they

     are added to the system via USB, docking stations, etc. 

Azure Marketplace
• Portnox Cloud is now available through the Azure Marketplace. Customers can apply

    Azure credits to their Portnox Cloud subscription, as well as use Portnox Cloud to 
    achieve Azure spend commitments.

Additional Improvements
• The ‘real’ IP address of the NAS is now shown in incorrect shared secret alerts,

    making it easier to identify misconfigured devices in the environment.

• Device Manufacturer information has been added to alerts generated for MAC

    Address bypass failures, simplifying the process of identifying devices that are unable 
    to successfully authenticate to the network.

• Search in the devices grid now supports quotation notation allowing for exact

    matching in search results, such as searching by IP Address. E.G. searching for 
    192.168.0.2 will function as it always has, returning 192.168.0.2 and 192.168.0.22. 
    However, searching for ‘192.168.0.2’ in quoted notation will return only 192.168.0.2.

• 5xx & 4xx error pages now include direct links to Portnox status and support pages
• Authentication failures for unsupported MSCHAPv2 authentication type no longer

    creates device objects or consume device entitlements. 

During the upgrade process no interruption in service is expected. If for any reason you experience any issues following the upgrade, please contact our support team for assistance.

July 5, 2023 · 10:14 CDT

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