Authentication Failures Affecting Okta Customers
Major incident
America
AgentP Enrollment Services
Authentication Services (RADIUS)
Directory Synchronization Services
Portal
AgentP Enrollment Services
Authentication Services (RADIUS)
Directory Synchronization Services
Portal
2024-12-16 12:14 CST
· 3 hours, 27 minutes
Updates
Resolved
December 16, 2024 · 10:41 CST
This issue has been resolved and all services are now operating normally
Investigating
December 16, 2024 · 07:14 CST
We have received reports of customers experiencing difficulties authenticating to services protected by Portnox Cloud services following the 2024.12 release earlier today. The issue is limited to those customers utilizing Okta as their authentication repository.
Our engineering team is investigating the issue now, and we anticipate a fix will be forthcoming shortly.
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