Authentication Failures Affecting Okta Customers

Major incident America AgentP Enrollment Services Authentication Services (RADIUS) Directory Synchronization Services Portal AgentP Enrollment Services Authentication Services (RADIUS) Directory Synchronization Services Portal
2024-12-16 12:14 CST · 3 hours, 27 minutes

Updates

Resolved

This issue has been resolved and all services are now operating normally

December 16, 2024 · 10:41 CST
Investigating

We have received reports of customers experiencing difficulties authenticating to services protected by Portnox Cloud services following the 2024.12 release earlier today. The issue is limited to those customers utilizing Okta as their authentication repository.

Our engineering team is investigating the issue now, and we anticipate a fix will be forthcoming shortly.

December 16, 2024 · 07:14 CST

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